End-to-End Reliability

Has your business Phone System ever gone down for an hour, a day, or a week? With the Star2Star solution, you’ll never have to find that out. Every Star2Star phone system automatically monitors itself and reports potential problems to you and our support centers. These problems can sometimes be as simple as an unplugged phone or as serious as a lightning strike.

The exclusive automatic backup failover protection guarantees that your business will always be able to receive incoming calls, even if your business has no power and internet connectivity. The Star2Star solution protects your business with these reliability features.

• Disaster Recovery
• Analog Line Backup
• Redundant Data Centers
• Redundant Phone Carriers
• Redundant Internet Connections
• 24 x 7 x 365 Proactive Support
• Next Day Parts Replacement

In most cases, we see the problem before our customers actually notice there is a problem. If the problem is on Star2Star’s end our support technicians will initiate the steps to remedy the problem as soon as we get notified of the problem. If you have a problem with any of the equipment Star2Star will ship an advanced replacement next day air at no charge to you.